3 Comments

Nice read,Sergio! Focusing on getting the leader on board before the team is the best approach. Having a supportive environment where risks and experimentation are allowed under some clear boundaries is also really important.

Expand full comment

Great line: certainty is a mere illusion.

This is where IMO many managers/leaders fail during times of downsizing/layoffs, they communicate a message of "certainty" (e.g. everything will be alright, the worst is behind us) yet when something unexpected happens, they los trust and credibility with their team. Thanks for sharing Sergio.

Expand full comment

Thanks for your comment.

This is a common case where trying to "fake it until you make it" can severely backfire.

Just accept you don't know, and focus on what you have control / influence on

Expand full comment